Apostle Island Cruises Frequently-Asked Questions & Policies
Frequently-Asked Questions & Policies List
Click the Apostle Islands Cruises frequently asked questions below to see the answers and find our policies.
Reservations, Refunds & Seating?
Reservations are highly recommended! We’re anticipating a busy 2026 season.
When purchasing tickets for our regularly scheduled cruises, you may transfer your reservation or receive a full refund up to 24 hours prior to your scheduled departure.
If we cancel a cruise due to weather, you’ll have the same options.
Please note that all seating is first-come, first-served on every cruise.
Are there restrooms on the boats?
Yes, all boats are equipped with restrooms.
Where can I park?
Parking is available throughout downtown Bayfield.
Please note that Rittenhouse Avenue and Front Street offer 2-hour parking only, while most side streets provide free, all-day parking options.
What should/can we bring?
Temperatures on the lake are typically 10–15 degrees cooler than on shore, so we recommend bringing an extra layer to stay comfortable during your cruise.
We offer a selection of beverages for purchase on board. Guests are also welcome to bring their own food and drinksin a small personal cooler.
Alcoholic beverages are allowed—we simply ask that you enjoy them responsibly and help us maintain a safe, enjoyable experience for everyone on board.
How long do the cruises last?
The Grand Tour is approximately 3 hours.
Lighthouse Tours last about 4 hours total, with roughly 2 hours spent at the lighthouse.
The Stockton Day Hiking trip runs approximately 4 hours, including about 1.5 hours on Stockton Island.
Camping trips vary in length based on your schedule.
The Stockton Island Hiking & Michigan Island Lighthouse Tour is approximately 4.5 hours, while the Raspberry Island Lighthouse Tour is approximately 4 hours.
Camping, Lighthouse & Shuttle questions
Our Camping and Lighthouse Tours will operate from June 20 through August 30 this season.
Do you Offer Madeline Island Ferries?
Apostle Islands Cruises does not operate ferries to Madeline Island.
For transportation between Bayfield (on the mainland) and La Pointe (on Madeline Island), please visit the Madeline Island Ferry Line website for schedules and fares.
Is the boat handicap accessible?
The Apostle Islands Cruises team is committed to assisting guests with special needs or specific requirements. The lower decks on both the Superior Princess and Archipelago are handicap accessible.
Please note: Access to the upper decks is by stairs only.
For inquiries or assistance, please contact us at info@apostleisland.com or call 1-800-323-7619 at least 24 hours in advance, and we will do our best to accommodate your needs.
Can we bring our pets?
For the comfort and safety of all guests, pets are not permitted on board any Apostle Islands Cruises vessels.
In accordance with the Americans with Disabilities Act (ADA), service animals are welcome.
Please note that emotional support animals and therapy animals are not considered service animals under the ADA and are not permitted on board.
Do you accept credit cards?
We accept all major credit cards for ticket purchases.
Please note that onboard concessions are cash only—credit and debit cards are not accepted for onboard purchases.
COVID-19 Preparedness
Apostle Islands Cruises has worked closely with local health officials to implement a variety of COVID-19 preventative measures to help ensure the safety of our guests and crew.
Frequently touched surfaces on board are disinfected before and during each cruise, and our staff continues to follow enhanced cleaning and safety protocols before and after every trip.
For specific questions or more details about our health and safety plan, please contact us at info@apostleisland.comor call 1-800-323-7619.
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