These are the most popular questions we have received from those interested in experiencing Apostle Islands National Lakeshore with us.
Parking is available on all streets. Rittenhouse Avenue and Front Street provide 2 hour parking only.
The Apostle Islands Cruises team works closely to assist customers with any particular needs or special requirements. Our boats are ONLY equipped to accommodate up to 28″ wide non-motorized wheelchairs. The Lower Decks are handicap accessible.
*Please note that there are stairs to the upper deck. This access includes outdoor seating on the back of the main deck and limited indoor seating with assistance (lifting). Advance boarding and departures are available upon request. For inquiries and plans to best serve special needs, please email us at firstname.lastname@example.org or call 1-800-323-7619 72 hours in advance and we will do our best to accommodate you.
Yes, all boats are equipped with restrooms.
We accept MasterCard and Visa for purchases made in our ticket office.
The Grand Tour is approximately 3 hours and 15 minutes and the Glass Bottom Boat Tour is approximately 3 hours.
A purchased ticket will be eligible for a full refund up to 48 hours before the scheduled cruise departure time. If Apostle Islands Cruises cancels a cruise, you will be provided a full refund. If an Island Shuttle is unable to land at an island due to waves and weather, we will refund ticket holders 1/3 of the total fare. Tickets are exchangeable up to 20 minutes before the scheduled cruise departure time. To exchange your ticket for another time, please call us at 1-800-323-7619.
Yes, your captain will provide you with an informative and interesting narration throughout your tour of the Apostle Islands National Lakeshore.
We operate rain or shine. All of our boats have enclosed cabins. All portions of our cruises are “weather permitting”, relying on the experienced prudence of your Captain.
Wear comfortable clothes and shoes. A light jacket and sunscreen is always recommended. Don’t forget your camera! There are countless opportunities to photograph scenic vistas and wildlife.
There are life jackets for ever person on board (including children’s life jackets).
Pets are not allowed on board our cruises. In accordance with the American’s With Disabilities Act, we allow service-animals aboard our boats. If assistance is needed in boarding the vessel, please contact us 72 hours in advance.
We offer a variety of sodas, bottled water, coffee, assorted chips, and a variety of candy for sale on board the boat. You are welcome to bring your own snacks and beverages; however, we do not allow large coolers on board.
Yes, alcoholic beverages are permitted on board our cruises.
No, smoking is prohibited.